Returns Policy
Returns
If you are not entirely satisfied with your purchase, we’re here to help. You have 28 calendar days to return your goods from the date you received them.
To be eligible for a return, your goods must be unused and in the same condition that you received them. Your goods must also be in the original packaging and needs to have the receipt or proof of purchase. Please email us with your order number before returning any goods at info@45original.com and we will ensure your return is dealt with correctly and efficiently.
Refunds
Once we receive your goods, we will inspect them and notify you that we have received your returned goods. We will immediately notify you on the status of your refund after inspecting the goods. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges
If you have chosen the wrong size or want to exchange your goods, please email us at info@45original.com before posting your return.
All customers are responsible for shipping costs to return goods (we do advise tracked shipping, but it is not compulsory). Shipping costs are non-refundable.
If you have any questions on how to return your goods to us, contact us at info@45original.com
Please send all returns to:
Returns & Exchanges
45 Original Ltd
The Windsor Centre
15-19 Windsor Street
London
N1 8QG
45 Original Ltd
The Windsor Centre
15-19 Windsor Street
London
N1 8QG